Healthcare BPO Market Size, Share, Analysis Report

Healthcare BPO Market Size By Pharmaceutical Service (Non-clinical Services, Manufacturing Services, R&D Services), By Provider Service (Patient Enrollment & Strategic Planning, Patient Care, Revenue Cycle Management), By Payer Service (Provider Management, Care Management, Billing & Accounts Management Services, HR Services, Claims Management, Integrated Front-end Services and Back-office Operations, Member Management, Product Development and Business Acquisition), By Region (North America, Europe, Asia-Pacific, Rest of the World), Market Analysis Report, Forecast

The global Healthcare BPO market is expected to grow upto US$ 36.60 Billion by 2028, at CAGR of about 10.81% during the forecast period.

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MARKET SNAPSHOT

Major Players

  • Xerox
  • WNS
  • Tata Consultancy Services
  • R1 RCM
  • Quintiles IMS Holdings
  • Study period:

    2023-2028

    Base Year:

    2021

    CAGR:

    10.81%

    Fastest Growing Market:

    APAC

    Largest Market:

    North America

    REPORT DESCRIPTION

    The global Healthcare BPO market is expected to grow upto US$ 36.60 Billion by 2028, at CAGR of about 10.81% during the forecast period.

    Healthcare Business Processing Outsourcing offers modified solutions to the healthcare providers and payers to decrease the complication of several tedious tasks complicated at several stages of the workflow and establishment. These services are also supportive to improve resource allocation, improvement the financial performance of the company/organization, seek strategic development support also decrease operational costs to maximize profit margins. The report would be of an attention to several stakeholders operating in the healthcare BPO services. These stakeholders contain pharmaceutical manufacturers, hospitals, contract research organizations, medical device suppliers, market research, equipment manufacturers, and consulting firms.

    The detached of the study is to define, describe, and estimate the healthcare BPO facilities by provider service, payer service, pharmaceutical service and region. The report also delivers comprehensive information regarding the main factors influencing development of the market.

    The global Healthcare BPO market is segregated on the basis of Pharmaceutical Service as Non-clinical Services, Manufacturing Services, and R&D Services. Based on Provider Service the global Healthcare BPO market is segmented in Patient Enrollment & Strategic Planning, Patient Care, and Revenue Cycle Management. Based on Payer Service the global Healthcare BPO market is segmented in Provider Management, Care Management, Billing & Accounts Management Services, HR Services, Claims Management, Integrated Front-end Services and Back-office Operations, Member Management, and Product Development and Business Acquisition.

    The global Healthcare BPO market report provides geographic analysis covering regions, such as North America, Europe, Asia-Pacific, and Rest of the World. The Healthcare BPO market for each region is further segmented for major countries including the U.S., Canada, Germany, the U.K., France, Italy, China, India, Japan, Brazil, South Africa, and others.

    Competitive Rivalry

    Xerox, WNS, Tata Consultancy Services, R1 RCM, Quintiles IMS Holdings, Omega Healthcare, Lonza, Invensis Technologies., Infosys, IBM, and others are among the major players in the global Healthcare BPO market. The companies are involved in several growth and expansion strategies to gain a competitive advantage. Industry participants also follow value chain integration with business operations in multiple stages of the value chain.

    The Healthcare BPO Market has been segmented as below:

    Healthcare BPO Market, By Pharmaceutical Service

    • Non-clinical Services
    • SCM
    • Other Non-clinical Services
    • Sales & Marketing Services
    • Analytics
    • Marketing Services
    • Research
    • Forecasting
    • Performance Reporting
    • Manufacturing Services
    • R&D Services

    Healthcare BPO Market, By Provider Service

    • Patient Enrollment & Strategic Planning
    • Patient Care
    • Medical Transcription
    • Medical Imaging
    • Device Monitoring
    • Revenue Cycle Management

    Healthcare BPO Market, By Payer Service

    • Provider Management
    • Care Management
    • Billing & Accounts Management Services
    • HR Services
    • Claims Management
    • Integrated Front-end Services and Back-office Operations
    • Member Management
    • Product Development and Business Acquisition

    Healthcare BPO Market, By Region

    • North America
    • Europe
    • Asia-Pacific
    • Rest of the World

    Healthcare BPO Market, By Company

    • Xerox
    • WNS
    • Tata Consultancy Services
    • R1 RCM
    • Quintiles IMS Holdings,
    • Omega Healthcare
    • Lonza
    • Invensis Technologies.
    • Infosys
    • IBM

    The report covers:

    • Global Healthcare BPO market sizes from 2021 to 2028, along with CAGR for 2023-2028
    • Market size comparison for 2022 vs 2028, with actual data for 2022, estimates for 2023 and forecast from 2024 to 2028
    • Global Healthcare BPO market trends, covering comprehensive range of consumer trends & manufacturer trends
    • Value chain analysis covering participants from raw material suppliers to the downstream buyer in the global Healthcare BPO market
    • Major market opportunities and challenges in forecast timeframe to be focused
    • Competitive landscape with analysis on competition pattern, portfolio comparisons, development trends and strategic management
    • Comprehensive company profiles of the key industry players

    Report Scope:

    The global Healthcare BPO market report scope includes detailed study covering underlying factors influencing the industry trends.

    The report covers analysis on regional and country level market dynamics. The scope also covers competitive overview providing company market shares along with company profiles for major revenue contributing companies.

    The report scope includes detailed competitive outlook covering market shares and profiles key participants in the global Healthcare BPO market share. Major industry players with significant revenue share include Xerox, WNS, Tata Consultancy Services, R1 RCM, Quintiles IMS Holdings, Omega Healthcare, Lonza, Invensis Technologies., Infosys, IBM, and others.

    Reasons to Buy this Report:

    • Gain detailed insights on the Healthcare BPO industry trends
    • Find complete analysis on the market status
    • Identify the Healthcare BPO market opportunities and growth segments
    • Analyse competitive dynamics by evaluating business segments & product portfolios
    • Facilitate strategy planning and industry dynamics to enhance decision making

    Some of the recent developments in Healthcare BPO Market are as follows:

    Accenture

    • 24-2020: Zubie is a leading connected-car platform and telematics software provider, launched an advanced user interface and user experience for its Fleet Connect and Rental Connect software solutions that help business, rental, and loaner fleets.
    • 01-2020: Zubie is an important connected-car platform and telematics data insights provider, declared a new integration partnership with HQ Rentals, a leading provider of cost-effective software to vehicle rental companies.

    Cognizant Technology Solutions

    • 08-2009: Cognizant has declared the operational expansion of its Phoenix delivery center, adding BPO services to an existing roster of application development, application maintenance, testing, and related services.
    • 08-2009: Cognizant has declared the opening of its delivery center in Budapest, Hungary.

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    1. Introduction

        1.1 Key Insights
        1.2 Report Overview
        1.3 Markets Covered
        1.4 Stakeholders

    2. Research Methodology

        2.1 Research Scope
        2.2 Market Research Process
        2.3 Research Data Analysis
            2.4.1 Secondary Research
            2.4.2 Primary Research
            2.4.3 Models for Estimation
        2.5 Market Size Estimation
            2.5.1 Bottom-Up Approach – Segmental Market Analysis
            2.5.2 Top-Down Approach – Parent Market Analysis

    3. Executive Summary

    4. Market Overview

        4.1 Introduction
            4.2.1 Drivers
            4.2.2 Restraints
            4.2.3 Opportunities
            4.2.4 Challenges
        4.2 Porter’s Five Force Analysis

    5. Healthcare BPO Market, By Pharmaceutical Service

        5.1 Introduction
        5.2 Non-clinical Services
            5.2.1 Market Overview
            5.2.2 Market Size and Forecast
        5.3 Manufacturing Services
            5.3.1 Market Overview
            5.3.2 Market Size and Forecast
        5.4 R&D Services
            5.4.1 Market Overview
            5.4.2 Market Size and Forecast

    6. Healthcare BPO Market, By Provider Service

        6.1 Introduction
        6.2 Patient Enrollment & Strategic Planning
            6.2.1 Market Overview
            6.2.2 Market Size and Forecast
        6.3 Patient Care
            6.3.1 Market Overview
            6.3.2 Market Size and Forecast
        6.4 Revenue Cycle Management
            6.4.1 Market Overview
            6.4.2 Market Size and Forecast

    7. Healthcare BPO Market, By Payer Service

        7.1 Introduction
        7.2 Provider Management
            7.2.1 Market Overview
            7.2.2 Market Size and Forecast
        7.3 Care Management
            7.3.1 Market Overview
            7.3.2 Market Size and Forecast
        7.4 Billing & Accounts Management Services
            7.4.1 Market Overview
            7.4.2 Market Size and Forecast
        7.5 HR Services
            7.5.1 Market Overview
            7.5.2 Market Size and Forecast
        7.6 Claims Management
            7.6.1 Market Overview
            7.6.2 Market Size and Forecast
        7.7 Integrated Front-end Services and Back-office Operations
            7.7.1 Market Overview
            7.7.2 Market Size and Forecast
        7.8 Member Management
            7.8.1 Market Overview
            7.8.2 Market Size and Forecast
        7.9 Product Development and Business Acquisition
            7.9.1 Market Overview
            7.9.2 Market Size and Forecast

    8. Healthcare BPO Market, By Geography

        8.1 Introduction
        8.2 North America
            8.2.1 North America Healthcare BPO, By Pharmaceutical Service
            8.2.2 North America Healthcare BPO, By Provider Service
            8.2.3 North America Healthcare BPO, By Payer Service
        8.3 Europe
            8.3.1 Europe Healthcare BPO, By Pharmaceutical Service
            8.3.2 Europe Healthcare BPO, By Provider Service
            8.3.3 Europe Healthcare BPO, By Payer Service
        8.4 Asia-Pacific
            8.4.1 Asia-Pacific Healthcare BPO, By Pharmaceutical Service
            8.4.2 Asia-Pacific Healthcare BPO, By Provider Service
            8.4.3 Asia-Pacific Healthcare BPO, By Payer Service
        8.5 Rest of the World
            8.5.1 Rest of the World Healthcare BPO, By Pharmaceutical Service
            8.5.2 Rest of the World Healthcare BPO, By Provider Service
            8.5.3 Rest of the World Healthcare BPO, By Payer Service

    9. Competitive Insights

        9.1 Key Insights
        9.2 Company Market Share Analysis
        9.3 Strategic Outlook
            9.3.1 Mergers & Acquisitions
            9.3.2 New Product Development
            9.3.3 Portfolio/Production Capacity Expansions
            9.3.4 Joint Ventures, Collaborations, Partnerships & Agreements 
            9.3.5 Others

    10. Company Profiles

        10.1 Xerox
            10.1.1 Company Overview
            10.1.2 Product/Service Landscape
            10.1.3 Financial Overview
            10.1.4 Recent Developments
        10.2 WNS
            10.2.1 Company Overview
            10.2.2 Product/Service Landscape
            10.2.3 Financial Overview
            10.2.4 Recent Developments
        10.3 Tata Consultancy Services
            10.3.1 Company Overview
            10.3.2 Product/Service Landscape
            10.3.3 Financial Overview
            10.3.4 Recent Developments
        10.4 R1 RCM
            10.4.1 Company Overview
            10.4.2 Product/Service Landscape
            10.4.3 Financial Overview
            10.4.4 Recent Developments
        10.5 Quintiles IMS Holdings,
            10.5.1 Company Overview
            10.5.2 Product/Service Landscape
            10.5.3 Financial Overview
            10.5.4 Recent Developments
        10.6 Omega Healthcare
            10.6.1 Company Overview
            10.6.2 Product/Service Landscape
            10.6.3 Financial Overview
            10.6.4 Recent Developments
        10.7 Lonza
            10.7.1 Company Overview
            10.7.2 Product/Service Landscape
            10.7.3 Financial Overview
            10.7.4 Recent Developments
        10.8 Invensis Technologies.
            10.8.1 Company Overview
            10.8.2 Product/Service Landscape
            10.8.3 Financial Overview
            10.8.4 Recent Developments
        10.9 Infosys
            10.9.1 Company Overview
            10.9.2 Product/Service Landscape
            10.9.3 Financial Overview
            10.9.4 Recent Developments
        10.10 IBM
            10.10.1 Company Overview
            10.10.2 Product/Service Landscape
            10.10.3 Financial Overview
            10.10.4 Recent Developments
        10.11 Genpact
            10.11.1 Company Overview
            10.11.2 Product/Service Landscape
            10.11.3 Financial Overview
            10.11.4 Recent Developments
        10.12 Gebbs Healthcare Solutions
            10.12.1 Company Overview
            10.12.2 Product/Service Landscape
            10.12.3 Financial Overview
            10.12.4 Recent Developments
        10.13 Firstsource Solutions.
            10.13.1 Company Overview
            10.13.2 Product/Service Landscape
            10.13.3 Financial Overview
            10.13.4 Recent Developments
        10.14 Cognizant Technology Solutions
            10.14.1 Company Overview
            10.14.2 Product/Service Landscape
            10.14.3 Financial Overview
            10.14.4 Recent Developments
        10.15 Accenture
            10.15.1 Company Overview
            10.15.2 Product/Service Landscape
            10.15.3 Financial Overview
            10.15.4 Recent Developments

    The Healthcare BPO Market has been segmented as below:

    Healthcare BPO Market, By Pharmaceutical Service

    • Non-clinical Services
    • SCM
    • Other Non-clinical Services
    • Sales & Marketing Services
    • Analytics
    • Marketing Services
    • Research
    • Forecasting
    • Performance Reporting
    • Manufacturing Services
    • R&D Services

    Healthcare BPO Market, By Provider Service

    • Patient Enrollment & Strategic Planning
    • Patient Care
    • Medical Transcription
    • Medical Imaging
    • Device Monitoring
    • Revenue Cycle Management

    Healthcare BPO Market, By Payer Service

    • Provider Management
    • Care Management
    • Billing & Accounts Management Services
    • HR Services
    • Claims Management
    • Integrated Front-end Services and Back-office Operations
    • Member Management
    • Product Development and Business Acquisition

    Healthcare BPO Market, By Region

    • North America
    • Europe
    • Asia-Pacific
    • Rest of the World

    Healthcare BPO Market, By Company

    • Xerox
    • WNS
    • Tata Consultancy Services
    • R1 RCM
    • Quintiles IMS Holdings,
    • Omega Healthcare
    • Lonza
    • Invensis Technologies.
    • Infosys
    • IBM

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    The market is expected to grow at a CAGR of 10.81% during the study period (2023-2028)
    The global Healthcare BPO Market Expected to Exceed more than US$ 36.60 Billion by 2028.
    The segment included in the Healthcare BPO Market is Provider Service, Payer Service and Region.
    Some key players operating in the Healthcare BPO Market include Xerox, WNS, Tata Consultancy Services, R1 RCM, Quintiles IMS Holdings
    We can offer several formats of the market research reports including, • PDF • PPT • Spreadsheet/ Workbook

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