BPO is a phase of outsourcing, which includes subcontracting the business procedures of a business enterprise to a third-party supplier that has the information in the required domains. It allows customers to boom their operational efficiency, focus on their center abilities, reduce time to marketplace, acquire get admission to fresh skills and revel in along with the state of the art technologies, and build an organization with a cost-effective fee shape in the end. the healthcare area has been witnessing the adoption of BPO offerings due to verified blessings, including fee discount, improved patient care services, and team of workers performance.
How Big is the Global Healthcare BPO Market?
The global Healthcare BPO Market is expected to exceed US$ 613.80 billion by 2028, with CAGR at 10.81% in the given forecast period.
The major driving factors of Global Healthcare BPO Market are as follows:
• Strain to reduce healthcare delivery cost
• Performance of PPACA
• Consolidation of healthcare systems
• Compound clinical trial procedure
• Strict regulatory requirements
The restraining factors of Global Healthcare BPO Market are as follows:
• Fear of losing control over the outsourced process
• Fears over service quality
The Global Healthcare BPO Market is segmented on the lines of its type and regional. Type is further classified into payer services, provider services and pharmaceutical type. Payer service is classified into claims management, member management, front-end/back-office operations, provider management, analytics and fraud management, finance and accounts and HR services. Under provider services it covers medical billing, medical transcription, medical coding and finance and accounts. Pharmaceutical is classified into manufacturing, non-clinical services and R&D. The Global Healthcare BPO Market on geographic segmentation covers various regions such as North America, Europe, Asia Pacific, Latin America, Middle East and Africa. Each geography market is further segmented to provide market revenue for select countries such as the U.S., Canada, U.K. Germany, China, Japan, India, Brazil, and GCC countries.
This report provides:
1) An overview of the global market for healthcare BPO and related technologies.
2) Analyses of global market trends, with data from 2021, estimates for 2022 and 2023, and projections of compound annual growth rates (CAGRs) through 2028.
3) Identifications of new market opportunities and targeted promotional plans for Global Healthcare BPO.
4) Discussion of research and development, and the demand for new products and new applications.
5) Comprehensive company profiles of major players in the industry.
REPORT SCOPE:
The scope of the report includes a detailed study of global and regional markets for Global Healthcare BPO Market with the reasons given for variations in the growth of the industry in certain regions.
The report covers detailed competitive outlook including the market share and company profiles of the key participants operating in the global market. Key players profiled in the report include Accenture PLC (U.S.), Cognizant Technology Solutions Corporation (U.S.), Infosys BPO Ltd. (India), Tata Consultancy Services Ltd. (India), and Xerox Corporation (U.S.). Company profile includes assign such as company summary, financial summary, business strategy and planning, SWOT analysis and current developments.
The Top Companies Report is intended to provide our buyers with a snapshot of the industry’s most influential players.
The Global Healthcare BPO Market has been segmented as below:
By Type Analysis
• Payer services
o Claims management
o Member management
o Front f end/back-office operations
o Provider management
o Analytics and fraud management
o Finance and accounts
o HR services
• Provider services
o Medical billing
o Medical transcription
o Medical coding
o Finance and accounts
• Pharmaceutical services
o Manufacturing
o Non-clinical services
o R&D
By Regional Analysis
• North America
• Europe
• Asia-Pacific
• Rest of the World
Reasons to Buy this Report:
1) Obtain the most up to date information available on all Global Healthcare BPO Market.
2) Identify growth segments and opportunities in the industry.
3) Facilitate decision making on the basis of strong historic and forecast of Global Healthcare BPO Market data.
4) Assess your competitor’s refining portfolio and its evolution.
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1 INTRODUCTION
1.1 Key Take Aways
1.2 Report Description
1.3 Markets Covered
1.4 Stakeholders
1.5 Research Methodology
1.5.1 Market Size
1.5.2 Market Share
1.5.3 Key Data Points From Secondary Sources
1.5.4 Key Data Points From Primary Sources
2 Research Methodology
2.1 Healthcare BPO Market Size Estimation
2.2 Healthcare BPO Market Breakdown and Data Triangulation
2.2.1 Key Data From Secondary Sources
2.2.2 Key Data From Primary Sources
2.2.2.1 Key Industry Insights
2.2.3 Assumptions for the Study
3 Executive Summary
3.1 Introduction
3.2 Current Scenario
3.3 Future Outlook
3.4 Conclusion
4 Premium Insights
4.1 Healthcare BPO: Market Overview
4.2 Geographical Analysis: Healthcare BPO Market, By Services Outsourced (2016)
4.3 Geographical Snapshot of the Healthcare BPO Market
4.4 Healthcare BPO Market, By Service
4.5 Pharmaceutical Services Market, By Type
5 Market Overview
5.1 Introduction
5.2 Healthcare BPO Market Segmentation
5.3 Healthcare BPO Market Dynamics
5.3.1 Drivers
5.3.1.1 Implementation of Ppaca Stimulating Growth in Healthcare Outsourcing
5.3.1.2 Pressure to Reduce Rising Healthcare Costs
5.3.1.3 Complex Clinical Trial Protocols and New Reporting Requirements Compel Pharma Companies to Outsource
5.3.1.4 Patent Expiry of Blockbuster Drugs
5.3.2 Restraints
5.3.2.1 Hidden Costs of Outsourcing
5.3.2.2 Fear of Losing Visibility and Control Over the Business Process
5.3.3 Opportunities
5.3.3.1 Consolidation of the Healthcare System in Developed Countries
5.3.3.2 Mandatory Implementation of ICD-10 Codes
5.3.4 Challenges
5.3.4.1 Product/Service Quality Loss
5.3.4.2 Data Security and Confidentiality
5.4 Outsourcing Approaches:
5.4.1 Bundled Services
5.4.2 Fee for Service
5.4.3 Flexible Contracts
5.4.4 Best-Shore
5.5 Outsourcing Models
5.5.1 Multisourcing
5.5.2 Captive Center
5.5.3 Hybrid Delivery Model
5.5.4 Preferred Provider
5.5.5 Strategic Partnership
5.5.6 Global Delivery Model
6 Healthcare BPO Market, By Provider Service
6.1 Introduction
6.2 Medical Billing
6.3 Medical Coding
6.4 Medical Transcription
6.5 Finance & Accounts
7 Healthcare BPO Market, By Payer Service
7.1 Introduction
7.2 Claims Management Services
7.2.1 Claims Adjudication Services
7.2.2 Claims Settlement
7.2.3 Information Management Services
7.2.4 Claims Repricing
7.2.5 Claims Investigation Services
7.2.6 Claims Indexing Services
7.2.7 Litigation Management
7.3 Integrated Front-End Services and Back-Office Operations
7.4 Member Management Services
7.5 Provider Management Services
7.6 Billing and Accounts Management Services
7.7 Analytics and Fraud Management Services
7.8 HR Services
8 Healthcare BPO Market, By Pharmaceutical Service
8.1 Introduction
8.1.1 Research & Development
8.1.2 Manufacturing
8.1.3 Non-Clinical Services
8.1.3.1 Supply Chain Management & Logistics
8.1.3.2 Sales and Marketing Services
8.1.3.2.1 Forecasting
8.1.3.2.2 Performance Reporting
8.1.3.2.3 Analytics
8.1.3.2.4 Research
8.1.3.2.5 Marketing Services
8.1.3.3 Other Non-Clinical Functions
9 Geographic Analysis
9.1 Source Geography
9.1.1 U.S.
9.1.2 Europe
9.1.3 RoW
10 Competitive Landscape
10.1 Overview
10.2 Competitive Situation and Trends
10.2.1 Agreements, Partnerships, Collaborations, and Contracts
10.2.2 Acquisitions
10.2.3 New Service Launches and Enhancements
10.2.4 Expansions
11 Company Profiles
11.1 Introduction
11.2 Cognizant Technology Solutions Corporation
11.3 Infosys BPO Limited
11.4 Accenture PLC
11.5 Xerox Corporation
11.6 Tata Consultancy Services Ltd.
11.7 Accretive Health, Inc.
11.8 Genpact Limited
11.9 IBM Corporation
11.10 Quintiles Transnational Holdings, Inc.
11.11 Lonza Group Ltd.
The Global Healthcare BPO Market has been segmented as below:
By Type Analysis
• Payer services
o Claims management
o Member management
o Front f end/back-office operations
o Provider management
o Analytics and fraud management
o Finance and accounts
o HR services
• Provider services
o Medical billing
o Medical transcription
o Medical coding
o Finance and accounts
• Pharmaceutical services
o Manufacturing
o Non-clinical services
o R&D
By Regional Analysis
• North America
• Europe
• Asia-Pacific
• Rest of the World
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